If this has been asked before.... (shocks?)

[rhino 2]

Maybe you need to put some Intimadators in the forks to balance your ride

Daniel..........Welcome to Trike-Talk.....:wave4:.....

 

[Jack Klarich]

Maybe you need to put some Intimadators in the forks to balance your ride

Hi Daniel, :welcome: to Trike Talk and your first post

 

[Jarhead1775]

Bill from Austin let us know if there's any resolution on your shocks and lift.

 

[Bill J. from Austin]

RESOLVED!

WTF is the matter with you? I told you on 12/12 not to expect a Cadillac ride due to the solid axle. Now your complaining? Do this: loosen and remove top nuts on each shock. Place a suitable block of wood under the differential. Place your head on block of wood and knock the top shocks off the bolt with a hammer and squeeze the Fu.king juice out of your head. There- issue resolved.

Who the feck do you think you're talking to? Because you told me something, I'm supposed to shut up and accept crappy performance from a $1000 set of shocks? How about you knock the feckin' juice outta your head before you go running that mouth at me, jackazz?

For those of you who are not azzhats: this has been a comedy of errors, or might be a comedy if it didn't kill my back to do the same installs over and over again.

The first time I contacted DK, it was suggested that I use the other mounting holes on the lift kit, which meant taking everything off and putting it back on again. I did that. No improvement.

DK asked me what the shocks were set at. I told them what it said on the box (8 1/2") but when I got a chance to measure the actual shocks they were 1/4" off. Made the adjustment, and saw some improvement, but when I mentioned that surface streets were still pretty rough, I got kicked up the chain of command to Devin, who designed the things. There, I learned that they'd made a mistake in the very beginning, when they chose 8 1/2" for me, and that it should have been 8 11/16". I made the adjustments (again!) yesterday, and definite improvement. Took it around this afternoon, and feel like it's way more in line with what I was expecting.

And for the record, despite what a certain azzhat seems to believe, I never expected a Cadillac ride, but I did expect some improvement. After the aforementioned trial-and-error-and-error-and-error, I got the improvement I'd been expecting.

To those of you who were kind and helpful, my heartfelt thanks and kudos. To Old Road Dog: you can kiss me where the sun don't shine, darlin'.

 

[Bill J. from Austin]

Bill from Austin let us know if there's any resolution on your shocks and lift.

Jarhead, please see my response to Old Road Dog, above. Dunno what set him off, but it took me by surprise.

Anyhoo, as noted in that post, it took a while, but we got it sorted. Thanks for asking.

And by the by.... I want to add a big thumbs up to DK Customs for customer service. Yes, they made a mistake, and yes, it cost me some extra labor, but they were unfailingly kind and genuinely interested in getting me the biggest bang for my buck. Even after I had accepted that the ride was as good as it was going to get, when I readjusted the shocks to 8 1/2", Dwayne was not satisfied, and kicked me upstairs to Devin for a better solution.

People make mistakes. Good people own up to them and try to correct them. IMO, DK Customs is good people.

Sláinte!

 

[Gorilla]

To all concerned. Please this is the end of the personal attacks. That is not what this form is about.

Gorilla Senior Moderator

 

[DK Custom Products]

DK asked me what the shocks were set at. I told them what it said on the box (8 1/2") but when I got a chance to measure the actual shocks they were 1/4" off. Made the adjustment, and saw some improvement, but when I mentioned that surface streets were still pretty rough, I got kicked up the chain of command to Devin, who designed the things. There, I learned that they'd made a mistake in the very beginning, when they chose 8 1/2" for me, and that it should have been 8 11/16". I made the adjustments (again!) yesterday, and definite improvement. Took it around this afternoon, and feel like it's way more in line with what I was expecting.

And by the by.... I want to add a big thumbs up to DK Customs for customer service. Yes, they made a mistake, and yes, it cost me some extra labor, but they were unfailingly kind and genuinely interested in getting me the biggest bang for my buck. Even after I had accepted that the ride was as good as it was going to get, when I readjusted the shocks to 8 1/2", Dwayne was not satisfied, and kicked me upstairs to Devin for a better solution.

People make mistakes. Good people own up to them and try to correct them. IMO, DK Customs is good people.

Bill, I just saw this post/thread.

I am so sorry. We do not normally make mistakes like this.

I sincerely appreciate you contacting us and giving us a chance to fix this for you. (I realize you did the actual work of fixing our mistakes).

Our priorities are:

Making Quality Parts

Fast, Accurate Shipping

Superior Customer Service

We really dropped the ball on getting accurately adjusted shocks out to you, again, my deepest apologies.

I am happy to read that you are not experiencing the improved ride quality you were expecting, just sorry for all the hassle you went through to get there. That should not have happened.

We are reviewing/revising procedures on our end that will reduce the chance of this occurring again in the future.

Please send an email with a subject line of "Attention: Kevin" to Support@DKCustomProducts.com

I want to do something for you that will be a thank you for your patience and giving us a chance to get things right for you.

Kevin

 

[DK Custom Products]

What's the purpose of the lift kit and is it necessary to use with those shocks? I really don't want to lift my Freewheeler. I like it where it is.

With the 14" shocks on the Freewheeler the Convertible Comfort Mount™ is necessary. This is to accommodate the taller shock and to maintain clearance of all hard parts.

It also changes the angle of the shocks to make them articulate better for an improved ride quality. It will not lift the Freewheeler more than 1/2".

With the 13" shocks, the Convertible Comfort Lift™ is Not needed to maintain clearance of all the hard parts. However, it will provide a small improvement in how the shocks articulate, giving a bit better ride quality than just the shocks by themselves.

More details and how they work can be found at the two links above.

Always feel free to email or call with any questions.

Thanks for looking at our parts.

Kevin

 

[DK Custom Products]

View attachment 116166

I took the taco box off the week I brought the thing home from Houston, to replace the 4" unbaffled cones with OEM mufflers, and if I need to, I'll pull it off again. However, a number of people, from Duane at DK to users here, have told me I shouldn't need to take the box off. I'd just as soon not, if I can keep from it. We'll see.

We have changed shocks on Tri Glides and Freewheelers well over 100 times with never pulling the body off....we have gotten pretty good at it as seen in the video below. (and neither Devin nor I have small hands)

However, it is definitely easier to do the shock install with the body off....we have just found that we can do it more quickly without futzing with taking the body off. Either way works, and many folks prefer not laying on their back and reaching up to that top shock bolt.



Kevin

 

[Notgrownup]

I have the 14” pro action with the comfort lift. It is better than stock but it’s not as drastic of an improvement compared to the improvements I got on my 2 wheeler . It’s better but I am pretty sure I need some better adjustments. I took my shocks off of my 14 TG and installed them on my 21 and it rides better than the improved suspension that Harley used now but I can’t call it a Cadillac ride.

I may change them eventually to the Nextgen ones but I spent quite a bit of money for 2 shock absorbers so they will see many more miles as mine. Happy trails on yours.

 

[My Turn]

When I first put the 14 inch pro actions on the bleed was set at 2 clicks in from full open. Handling was greatly improved butI was not super impressed with the ride although it was a definite improvement over stock.

I thought that opening up the bleed would make the ride softer so I tried 1 click and then wide open bleed. Neither setting improved the ride on rough roads. Then I tried closing up the bleed. Went to 3 clicks in and it was a big improvement. My thinking is now I am forcing more fluid through the engineered valving of the shock rather than the bypass.

Anyway that has been my experience. Very pleased with the combination of pro action on the rear and ricor intimidators on the front with stock springs. I chose to keep the stock springs vs getting the progressive springs because the progressives were a stiffer (higher spring rate) and I was not looking for a stiffer ride up front. I did cut down the spacers in the forks by an amount equal to the intiminator thickness.

Very happy with how it turned out.

 

[Jarhead1775]

Jarhead, please see my response to Old Road Dog, above. Dunno what set him off, but it took me by surprise.

Anyhoo, as noted in that post, it took a while, but we got it sorted. Thanks for asking.

And by the by.... I want to add a big thumbs up to DK Customs for customer service. Yes, they made a mistake, and yes, it cost me some extra labor, but they were unfailingly kind and genuinely interested in getting me the biggest bang for my buck. Even after I had accepted that the ride was as good as it was going to get, when I readjusted the shocks to 8 1/2", Dwayne was not satisfied, and kicked me upstairs to Devin for a better solution.

People make mistakes. Good people own up to them and try to correct them. IMO, DK Customs is good people.

Sláinte!

 

[powerhaulic]

I have installed Suspension Technology units in several bikes and trikes, sometimes along with their fork cartridges.

Very impressed, I have both on my 23 RG3

 

[Jack Klarich]

I am catching up on this thread today, Follow D K Customs videos for the best advice, They do all their in shop testing, They will not steer you wrong, Big shout out to Kevin and crew this morning:clapping: