Leak down test notice letter from HD

Mykneesbehurtin

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Apr 27, 2016
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Dayton, OH
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Steve
A friend of mine has a 2017 Street Glide and just got a letter from HD to take it in for a leak down test.Could it be from complaints about oil consumption? Now as far as I know he hasn't had an issue with oil consumption.Anyone else get a letter.
 
I have not received anything either, but I will post if I do.

I had posted in the Freewheeler forum, that my purchasing dealer had told me that the 2017 M8 engines he did the 1,000 mile service on, were all coming in low 1 quart of oil.

My first 1,000 miles was put on in 3 days & mine was a quart low also at the 1st. service, but after that did not burn hardly any at all. My 2,000 mile return trip to St. Louis from CA, it burned about 6 ounces. That was on Syn3 & I have since changed to Lucas 20W50 Full Synthetic High Performance Motorcycle Oil & it has not burned any since the change-over.

I did want to add since the changeover to Lucas, I have not had any extended highway trips, just short jaunts, less that 50 miles. I have about 1,100 miles on the new oil.
 
A friend of mine has a 2017 Street Glide and just got a letter from HD to take it in for a leak down test.Could it be from complaints about oil consumption? Now as far as I know he hasn't had an issue with oil consumption.Anyone else get a letter.

Sure would be nice to see a copy of the letter - with his personal info redacted of course. Just wondering if this was 'out of the blue' or has he been having problems and H-D responded with this suggestion. Please keep us posted.
 
Sure would be nice to see a copy of the letter - with his personal info redacted of course. Just wondering if this was 'out of the blue' or has he been having problems and H-D responded with this suggestion. Please keep us posted.

A letter or as Harley calls them if it isn't a recall a bulletin...:Shrug:
 
My SW Florida riding buddy immediately traded in his 16 TG for one of the first 17 TG's that came in. He has already had it towed and the oil pump replaced. Oil light came on again after another 1,000 or 2,000 miles and it ended up being a sending unit or something a little more minor. I'll have to ask him it he has used, or is still using any oil between changes.
 
My 17 TG is still on an oil consumption test period and I have not received any letters for a leak down test. The reason my TG is having the oil test done is because it was over a quart low with about 850 miles run. They extended the amount of miles to run after the first test. According to the service desk all was good with the oil after the initial test run, but they wanted to run more tests. Even before reading this thread I was going to ask for them to perform a leak down test because I suspect that the problem may be with the rings. However with the discovery of the heads problem now who knows at this point. I did run my VIN on the HD site but nothing came up under Recalls or Product Programs.

It would be nice to see a copy of the letter in order to see what it exactly says.
 
My 17 TG is still on an oil consumption test period and I have not received any letters for a leak down test. The reason my TG is having the oil test done is because it was over a quart low with about 850 miles run. They extended the amount of miles to run after the first test. According to the service desk all was good with the oil after the initial test run, but they wanted to run more tests. Even before reading this thread I was going to ask for them to perform a leak down test because I suspect that the problem may be with the rings. However with the discovery of the heads problem now who knows at this point. I did run my VIN on the HD site but nothing came up under Recalls or Product Programs.

It would be nice to see a copy of the letter in order to see what it exactly says.

Like I mentioned, my purchasing dealer said it was pretty common for the M8 to be down a quart during the 1000 mile break-in. Due to the highway miles I put on mine coming home to St. Louis, it got a pretty throughout test.

I'm starting to wonder if the letter mentioned was just to address a particular concern/problem that 1 owner was having.
 
I hope we are not seeing another batch of bad oil pumps

This could wipe out the rings and valves

Jack, I can't help but think about the error code thread I started on the pressure sensor fault when my oil level was good & you said your pressures were good too. Seems there are a lot of oil related issues.

I just don't get a sense the MoCo is taking this serious enough.
 
Jack, I can't help but think about the error code thread I started on the pressure sensor fault when my oil level was good & you said your pressures were good too. Seems there are a lot of oil related issues.

I just don't get a sense the MoCo is taking this serious enough.

Subject of major discussion on several other MC boards. General conclusion is the MO CO simply doesn't give a rat's a**. Same mentality GM seems to have with any number of it's vehicles. Lest we forget, the dealer buys the bikes from Harley. Same as a car dealership does from the automakers. There in imho lies the disconnect.
 
Yes they are facts

Oil pump problems and shavings left over in the castings did cause some early engine failures

Jack and others are right on the money about some of these issues being fact and not rumors. Case in point was my 2017 M8 Tri Glide built in July 2016 that the engine garbaged itself with 15 miles on the odometer likely due to metal shavings in the oil and an oil pump failure. The dealership began a teardown and the regional Harley tech rep after an inspection had them ship the engine to the MOCO for engineering analysis and a new replacement engine was overnighted after they stamped the proper VIN number on it. The replacement engine has 5k miles on it and seems to be purring along quite happily at this time.
 
A leak down test by HD would be a good start by the dealer in diagnosing a problem

Albeit this is nothing new for HD with engine problems

I hope they issue a recall soon to restore faith in their product
 
A leak down test by HD would be a good start by the dealer in diagnosing a problem

Albeit this is nothing new for HD with engine problems

I hope they issue a recall soon to restore faith in their product

Jack,

Am I correct in my understanding that the water cooled M8's, like the Tri-Glide, have a different oil pump than our Freewheeler?
 
Jack,

Am I correct in my understanding that the water cooled M8's, like the Tri-Glide, have a different oil pump than our Freewheeler?

According to the Out Post Alaska parts list, yes they are different part numbers for the 17 models. If they are just updated parts numbers or other, I have no idea. For the Freewheeler it shows 62400178 and for the TG its 62400182.
 
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I was just trying to figure out if this is a problem mainly with water(twin) cooled M8's or the oil cooled M8's?
 

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