Contacting roadsmith by email

[Tricycleman]

Problems contacting Roadsmith's on their website and getting not a valid email address when you hit the submit button?

I tried 3 different valid email addresses and get the same response.

 

[Roadsmith Trikes]

Problems contacting Roadsmith's on their website and getting not a valid email address when you hit the submit button?

I tried 3 different valid email addresses and get the same response.

Tricycleman - you can email me directly at jim@roadsmithtrikes.com. I would ask what email address you are entering, but not sure if you want your information out there for everybody to see

I tested the site this morning and it seems to work, for me at least. Just so everyone knows, we are restrictive on how email addresses are entered on our Contact page so that we can email back to our customers. Imagine if someone sent us an email with a question or concern, and they provide a non-valid email. We would have no way to contact them back, and it would look (to the customer) that we are not being responsive to them.

Jim

 

[Tricycleman]

Tricycleman - you can email me directly at jim@roadsmithtrikes.com. I would ask what email address you are entering, but not sure if you want your information out there for everybody to see

I tested the site this morning and it seems to work, for me at least. Just so everyone knows, we are restrictive on how email addresses are entered on our Contact page so that we can email back to our customers. Imagine if someone sent us an email with a question or concern, and they provide a non-valid email. We would have no way to contact them back, and it would look (to the customer) that we are not being responsive to them.

Jim

Hey thanks for responding back quickly. I tried again today with three valid email addresses and got the same response. With that said I'll just email you directly here in the next couple days with my question and concern.

 

[Burnerboy]

I never had a problem with Roadsmith, returning my emails -Thank you!

Roadsmith 4 -ever!

Ronnie