Motor Trike fixed our trike out of warranty

[Skippy49]

I recently found a CV joint boot just about entirely torn on the differential side and starting to crack on the axle side, with evidence of grease being lost. Called Motor Trike and explained our problem. Was told to contact the dealer and it would be taken care of. Called Mid Ohio and they had me bring it in fairly quickly and within a little over a week we had the trike back with a new rear axle assembly, all at no charge. This trike had about 12,000 miles on it and two years old so it was out of warranty.

There are some things I don't like about Motor Trike, such as no service manual or owners manual, but in this instance they took care of us immediately.

Thanks

 

[cavie]

Good customer service is very rare in any business these days.