Do I have a lemon?

May 23, 2015
21
6
Montgomery, TX
Name
Tom
I have a 2015 Tri Glide that I bought new in May, 2015. I have had a lot of problems with it. I have listed them all below. I am posting this to get feedback / comments from other Tri Glide owners to see if others have had similar issues.

Below is my history after one year ofownership:



3,466 miles, noticed something leaking on my garage floor,turned out to be a shock so the dealer had to install a new shock.



3,466 miles, on this visit to the shop, I asked the service manager to show me where the battery tender connection was (I thought I was not smart enough to figure this out), turns out all I had was 2 bare wires, a connection was never installed at the factory.



4,953 miles, the air suspension system would not hold air,took it to the dealer and they found a line that was broken, had to be replaced.



4,953 miles – on the same visit to the dealer, the service manager said “you have a missing button.” I say what button, he said the trigger button.

I was never aware I had a trigger button, because it rolled off the factory floor (in China???) without the trigger button.

This is not a big deal, except just one more example of poor quality at the factory.



6,691 miles – THE BIG ONE - I was riding down the interstate in Arkansas and a rocker arm broke, stranding me beside the interstate. I ended up staying 6 nights at a hotel in Little Rock waiting to get this fixed. Anyone ever heard of a rocker arm breaking at less than 7,000 miles??



7,181 miles – took the TG to my local dealer for a pre-trip inspection. While on the way to the dealer a new noise developed in / around the engine. The dealer found a loose bolt on the engine.



11,300 miles – I was in South Dakota a couple weeks ago and a problem developed with the alternator / charging system. My volt meter would all of a sudden fall below 12, and sometimes the battery discharge light would come on. This happened at least one time every day. Fortunately we were able to make it home, but I was pretty concerned about getting stranded again.



11,300 miles – on the South Dakota trip my trunk started popping open while riding down the road.

We always had the trunk pretty full but fortunately I don’t think we lost anything.



11,300 miles – when the trike is fully warmed up, it sounds like crap when it idles. If I am at a stop light I roll on the accelerator and get it up to 1,500 RPM so it does not die.

And my EITMS is disabled. This has only developed after the rocker arm problem.



11,300 miles – I don’t think the power is the same as it was before the rocker arm blew up. From a stand still it seems to struggle taking off. And also the top end power does not seem to be right. I was coming home last week, had the cruise set on 70 mph, and at times it struggled to maintain 70 mph.



11,300 miles – noticed a small spot where it appears the paint is bubbling. This is not a roadchip, I think it is a flaw in the paint job.



I called the Harley Customer Service line this week and told them I think I have a lemon. They said I need to sort it out with the dealer. I told them the dealer only sold the motorcycle, the dealer is not responsible for the manufacture.



So….my question to other TG owners, has anyone had this many issues?

Is this normal? Seems excessive to me. I really like my Harley, and it is hard to see me riding anything else, but this is getting pretty frustrating.



Comments / thoughts??
 
Short answer, you might. If you are pursuing this with Harley from a legal standpoint, better get yourself a lawyer.:Shrug:
Other than that, now's the time to trade it in for a new one while it is still only 1 year old?
 
Forgot to mention, as of yesterday my parking brake no longer fully holds the bike in place. It does work OK if I am on perfectly level ground!
 
WERE IT ME

I'd get on the internet and get a copy of your state's Lemon Law. I hope you kept all the records of you taking it in, and the fixes they did Law varies, so read it carefully.

In my opinion, you are beyond lemon, you have a P.O.S.

Good Luck
 
lemon

who does your matinence? the dealer or you. From what I have found the only true Harley mechanic at a dealer is the service manager and he just advises if the so called techs have a problem they will admit to. I do all my own matinence so I make sure the bolts ext, are all tight when I am washing the trike. I also do my own oil changes ext. I only go to the dealer when it is a warranty issue and then I check the work performed before it leaves the shop. If you make a point of knowing your trike, reading the service manual the dealer will know that and he will make sure he does a better job.. I have had Harleys for over fifty years now and have had the luck to never get a true lemon. Most of the time it is not the factory that screws up it is the so called techs that do not even own a Harley that put the bike in service when they take it out of the crate Right now I have a 2015 freewheeler. When I bought it there were a few things wrong that I pointed out before taking delivery.

they said they didn't have the parts and would order them and fix it at a later date.

I said I would go elsewhere and low and behold the parts appeared the same day since then I have had no problems I bought the trike June 30 2025 and now have 22,000 trouble free miles on a completely stock trike
 
WERE IT ME

I'd get on the internet and get a copy of your state's Lemon Law. I hope you kept all the records of you taking it in, and the fixes they did Law varies, so read it carefully.

In my opinion, you don't have a lemon, you have a P.O.S.

Good Luck

POS......yep, that pretty well sums it up. For the last few days I have been researching the Texas lemon law, but like most legal stuff it is not totally clear. I have found some lawyers to consult about this. A Harley should not be a POS at 11,000 miles.

- - - Updated - - -

The dealership has been doing all of the maintenance, as part of my purchase I got all maintenance up to 10K miles included. But the rocker arm is not due to a maintenance issue, I think that is either road gremlins, or poor manufacturing quality. Thanks for the comments.
 
You don't have a lemon, Your just having problems.. And if the dealer fix them' That doesn't make it a lemon. But because of the problems you had, I don't think you'll every be happy with your Trike...
You might have to move on to a different Trike.. Ive been there and moved on...
 
lemon

I read your problems again and don't think you have a lemon
Any shock no matter what can start to leak even if its on the most expensive car made
when they replaced the shock they probably ruptured the line or didn't connect it properly causing it to leak(they are pretty delicate
A rocker arm can fail even at 100 miles nothing is perfect
Poor idling can be caused by poor gas. do you use high grade? Does it have corn oil in it? did you put in a good fuel stabilizer in it for the winter
if it does have poor performance at 70 with the cruise on what gear are you in. If you are in 6th gear on a hilly road you are lugging it.
Maybe it is not a lemon. maybe you are just not riding it properly and I don't mean any offence to you at all I am just trying to give some friendly advise. these new Harley engines have to be ridden properly and keep the revs over 2500 all the time You cant change gears at the speeds it tells you to in your owners manual. all you will do is carbon up the engine and it will run like crap
try riding this trike like a racer you might be surprised. On my freewheeler I don't go into 6th at any thing below 3000 rpm and mine runs like a champ gets good gas mileage and doesn't heat up but I also have two oil coolers
I hope you get your troubles sorted out because you have a great bike
 
Perhaps it is not a lemon. Perhaps it is. The reason I am asking is to get opinions and see if any others have such a multitude of problems. Based on the responses thus far, it seems like no one has had the quantity of problems I have in one year on a new TriGlide.

As for the rocker arm, I agree that anything can fail. But the tech who worked on it in Arkansas said this is the first one he has seen in 16 years. And I searched the internet / various forums for anything about rocker arms breaking, and the only thing I saw was about one that happened in 2008. So pretty damn rare occurrence.

I always use the highest octane available, either 91 or 93. Actually got lucky and found some ethanol free gas a couple times recently.

I live in Texas, we don't have winter so fuel stabilizer is not required. I ride year round if not broke down.

Normally I don't shift into 6th gear unless I am at 65mph, I know it can lug in 6th.

At this stage, I have to respectfully disagree that I have a great bike.

I am leaning more towards what an earlier post called it - a POS. But it's mine and I still like it.

Thanks for the comments.
 
Geez I be pretty pissed off if I had a new bike with all those problems.

Then you mentioned rocker arm .

Hopefully warranty took care of all those issues?

I would go back to the dealer and speak to the manager.

Or take your loses and get rid of the POS
 
I have always had great support for the dealer. Most dealers do not want a bad name from their customers. They are in business to make $$$. Good service means more $$$. I had the dealer do an upgrade on the 07 ultra, bumped it up to a 103. Well on the final test ride after everything was finished by the tech, the rear cylinder exploded. Lots of damage. Thank goodness the tech was riding and not me. The dealer had a factory rep to go thru the bike, results defective piston. Wrist pin and keepers were all in place and ruled not the techs fault.

Factory built a new 96 CI and stamped the same number as the old engine. Engine was put back to a 103 at motor company expense and everyone was happy.

I told you this to make a point, talk to the dealer, not one of the workers, but to the dealer. Make sure the dealer knows what the issues are and how you are not happy with the way things are going. I sure hope you get this worked out, nothing being upset with something that you paid good $$$ for. Jim
 
All the problems you listed, except for the rocker arm, are not exceptional. Unfortunately many new bikes and trikes will have this many, or more, issues. Some due to poor assembly, others to poor maintenance by the "techs", and some just known design weaknesses.

However, the rocker arm is a big red flag. While it is Most unusual, that does not make it a lemon by most (maybe all) state laws.

It also sounds like other things may have gone south before/at/after the rocker arm incident. I would have a leak down test done and see if it falls in spec. If not, then they need to fix that under warranty, and you will have your power back.

If it is in spec on the leak-down, and if you like the Tri-Glide, then now would be a good time to trade it in, or maybe wait a month to see what the 2017's look like.

Kevin
 
I hope you get this all worked out to your satisfaction. My 15 has only had one warranty issue in 8700 miles. One if the shocks started leaking oil and air. I was satisfied with the dealer's service. They replaced both shocks. Service manager said he would never just replace one. Keep us up on your results.
 
Forgot to mention, as of yesterday my parking brake no longer fully holds the bike in place. It does work OK if I am on perfectly level ground!

2014+ trikes > Simple adjustment on the parking brake cable. It should hold on the 4th click down. Slide cable rubber sleeve back to find adjusting nuts. Very easy to do.

Bob :D
 
Tom, I won't comment on your problems, some might think I was dissing HD's cause I ride another brand. You know I've admired the looks of your ride for a while.

Just wanted to wish you luck in getting a satisfactory ride. Sitting beside the road is disheartening. We had to, last Saturday outside Brady, Tx, front tire flat at speed. Wrecker, motel stay, dealer price for new tire... whew.

If I can ever help in any way, you have my number.

Dennis
 
2014+ trikes > Simple adjustment on the parking brake cable. It should hold on the 4th click down. Slide cable rubber sleeve back to find adjusting nuts. Very easy to do.

Bob :D

Same with the trunk, Simple adjustment with the latch pin' Had both 'adjusted both...

The engine bolt... If it was the head bolt holding the steering stabilizer bracket :Shrug::Shrug: that was /is a common problem.. You have to stay on top of that... Rocker arm wow.....

I had a main shaft and front sprocket go on my Spyder, 2 Months out of warranty. The engine had to be torn-down...2 grand on my dime... Paid and drove two miles to the Harley dealer' And treaded it in for a Tri-Glide....

My feeling once the dealer has to open up an engine i will never feel comfortable again with that Trike..:mad:
 
Tom, I won't comment on your problems, some might think I was dissing HD's cause I ride another brand. You know I've admired the looks of your ride for a while.

Just wanted to wish you luck in getting a satisfactory ride. Sitting beside the road is disheartening. We had to, last Saturday outside Brady, Tx, front tire flat at speed. Wrecker, motel stay, dealer price for new tire... whew.

If I can ever help in any way, you have my number.

Dennis

Dennis - sorry to hear that. Break-downs are not fun. Pretty scary to have a flat running down the hiway. Hope you guys were not stuck out in the heat too long.
 
My feeling once the dealer has to open up an engine i will never feel comfortable again with that Trike..:mad:


Agreed, internal engine problem is my biggest concern.

I took it back to the dealer a few days ago and told them to keep it as long as they need, only call me when it is fixed.

I agree most other issues are minor (not sure yet what is the alternator problem). But I still think when you put it all together, it equals poor quality at the mfg plant.

I had a 2006 Ultra Classic, and I had one little warranty fix in the 9 years I had it. I did regular maintenance and took good care of it, and it was mostly trouble-free. So I know Harley is capable of doing better.
 
Splitting hairs here but: Maybe it was built on a Friday before a long holiday weekend?
What else could it be?:Shrug:

I'd personally have a hard time feeling confident in the engine's longevity after a valvetrain failure.
Tough decisions to make, but you'll figure it out...
 
who does your matinence? the dealer or you. From what I have found the only true Harley mechanic at a dealer is the service manager and he just advises if the so called techs have a problem they will admit to. I do all my own matinence so I make sure the bolts ext, are all tight when I am washing the trike. I also do my own oil changes ext. I only go to the dealer when it is a warranty issue and then I check the work performed before it leaves the shop. If you make a point of knowing your trike, reading the service manual the dealer will know that and he will make sure he does a better job.. I have had Harleys for over fifty years now and have had the luck to never get a true lemon. Most of the time it is not the factory that screws up it is the so called techs that do not even own a Harley that put the bike in service when they take it out of the crate Right now I have a 2015 freewheeler. When I bought it there were a few things wrong that I pointed out before taking delivery. they said they didn't have the parts and would order them and fix it at a later date. I said I would go elsewhere and low and behold the parts appeared the same day since then I have had no problems I bought the trike June 30 2025 and now have 22,000 trouble free miles on a completely stock trike

^^THIS ^^

- - - Updated - - -

Agreed, internal engine problem is my biggest concern.

I took it back to the dealer a few days ago and told them to keep it as long as they need, only call me when it is fixed.

I agree most other issues are minor (not sure yet what is the alternator problem). But I still think when you put it all together, it equals poor quality at the mfg plant.

I had a 2006 Ultra Classic, and I had one little warranty fix in the 9 years I had it. I did regular maintenance and took good care of it, and it was mostly trouble-free. So I know Harley is capable of doing better.

My Voltage regulator went at 12K on the dot (i exaggerate...I think it was actually 12,008). 2 other people I know had theirs go around that time as well...maybe whoever the supplier of the VR is making them shi**ier? Still, that's only one small blip on all the issues you've had/have
 
Its a LEMON, pursue in your request to get it classified as one. You have been more then patient with that thing. HD dealership should have offered you a new one after all those problems. There is a huge safety factor playing out here. Consider yourself lucky you only got strained and something worse didn't happen. Its a lemon and you have all the prove with the paper work and maintance done to it.
 
Should have mentioned in my first post, I bought a Seadoo Speedster boat. 2nd generation, with a blower. The ceramic thrust washers disintegrated. Ultimately it became a recall. Anyway, they had the boat for 3 weeks "waiting for parts" When I got it back after about 10 minutes running time the oil pressure light came on. 1 week while they 'flushed the system' 2 weeks later, same oil pressure alarm. Arizona Lemon Law says 3 failures in a 6 month period requiring over night stays and the dealer had to 1. buy it back, 2. Give you a new one.

In the mean time, Seadoo came out with a 155hp motor, making the resale of my boat take a dump. I negotiated with the dealer, put in a new crated 155hp motor and we have a deal, don't, you can buy the boat back and I'll buy a Yamaha. They bit and 3 weeks later I had a new motor in my boat that would run 70mph all day.

Point is, Lemon Laws do work. Not sure about Texas, but they sure do in Arizona. Heavy fines from the state on the dealers if they don't comply. Be it shoddy work at the dealer, factory, whatever, you shouldn't have to worry every time you take your scoot out for a 'fun' ride.

Good Luck, and kick thier ass. Oh, in Arizona IF you have to go the Lawyer route and the state says you are right, the dealer, manufacturer springs for the lawyer fees. Hope Texas is as easy and works the same
 
Point is, Lemon Laws do work. Not sure about Texas, but they sure do in Arizona. Heavy fines from the state on the dealers if they don't comply. Be it shoddy work at the dealer, factory, whatever, you shouldn't have to worry every time you take your scoot out for a 'fun' ride.

Good Luck, and kick their ass. Oh, in Arizona IF you have to go the Lawyer route and the state says you are right, the dealer, manufacturer springs for the lawyer fees. Hope Texas is as easy and works the same

I know the Lemon Laws for cars & trucks in Texas are pretty strong because I know people that have used them,effectively.
 
Should have mentioned in my first post, I bought a Seadoo Speedster boat. 2nd generation, with a blower. The ceramic thrust washers disintegrated. Ultimately it became a recall. Anyway, they had the boat for 3 weeks "waiting for parts" When I got it back after about 10 minutes running time the oil pressure light came on. 1 week while they 'flushed the system' 2 weeks later, same oil pressure alarm. Arizona Lemon Law says 3 failures in a 6 month period requiring over night stays and the dealer had to 1. buy it back, 2. Give you a new one.

In the mean time, Seadoo came out with a 155hp motor, making the resale of my boat take a dump. I negotiated with the dealer, put in a new crated 155hp motor and we have a deal, don't, you can buy the boat back and I'll buy a Yamaha. They bit and 3 weeks later I had a new motor in my boat that would run 70mph all day.

Point is, Lemon Laws do work. Not sure about Texas, but they sure do in Arizona. Heavy fines from the state on the dealers if they don't comply. Be it shoddy work at the dealer, factory, whatever, you shouldn't have to worry every time you take your scoot out for a 'fun' ride.

Good Luck, and kick thier ass. Oh, in Arizona IF you have to go the Lawyer route and the state says you are right, the dealer, manufacturer springs for the lawyer fees. Hope Texas is as easy and works the same

Wow! That is a great Lemon Law!

Kevin
 

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