Dealer will not mount rear/front tire.

[tx freebird]

Regarding HD Dealerships and tire mounting.

Some will do it, some will not.

We even have a local Dealership that will not mount a Factory tire IF you did Not buy it from them.

It is their business, and these are their choices.

We don't have tire mounting equipment at our shop. When I put a rear American Elite on the front wheel of my trike, I pulled the wheel, carried it, the tire, and some Dynabeads to a local tire shop. They mounted it for me.

Oh, that brought up another thought. There are some HD Dealerships that will not even put Dynabeads in a tire. Again, that is their choice, it is their business. As long as they do the warranty work they are obligated to do as a Dealership, I'm good.

Kevin

Well stated, Kevin. My dealership will only install tires they sell. I have seen the other side of some ridiculous customer claims, real or imagined, for work performed "improperly" or damaged parts that were installed by the customer. The time and paperwork for all warranty claims is onerous because of our litigious society.

In most cases, proposed warranty work is not approved at the dealership level. Warrranty paperwork, whether motorclothes, parts & accessories, or labor is sent the corporate for approval. In some cases dealerships are required the faulty or damaged parts to be shipped for imspection. There are also processes for dealerships to perform the work even if corporate rejects the claim for goodwill and customer relations. Again, it is the individual dealers choice.

There may be some dealerships that reject claims immediately and don't even attempt to file them, which is not right at all.