Companies that go the extra mile

May 27, 2019
111
58
England
Hi all

I have just purchased a set of black front forks for my Free from DocsHDparts.com

As I’m in the U.K., I should have checked first if they deliver outside of the US, but I ordered them without thinking.

I didn’t realise until they politely mentioned that shipping to the U.K. is not something they normally do, however they had done it for me anyway. This came at an extra cost to what I had payed for shipping.

I have offered to pay the extra however they kindly refused my offer.

There are some great companies out there and this one deserves a mention.

Maybe other people have a small company they want to mention for going above and beyond.
 
Andy thanks for posting. Always nice to read about good customer service.
 

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