Cost Of First 1,000 Mile Service M8

[ISP-FL]

I know....I know....this has been asked a hundred times, heck, I probably posted it a couple years ago when I bought my 16.

I still haven't made it back to our winter "home" in SW Florida yet and just went over 1,000 miles on my 2019. So far I have checked Penscola FL Harley and they wanted just over $550 for the 1,000 miles service using all Syn-3. I'm going to check Mobile AL Harley since we are in this general area for another couple weeks. Then I'll price it with Six Bends in Ft. Myers and Black Widow in Port Charlotte.

I was thinking between $350 and $400. What say ye?

 

[Jack Klarich]

Joe, how bout you do the fluids keep a good record

Call a dealer and ask them how much now that you have done all the fluids

This will NOT void your warranty

 

[MDO]

I don't know if the 114 M8 is the same as my 107, but at my 1,000 mile service, it was a quart low on engine oil.

My selling dealer in CA said they were all doing it in his experience, but that was July, 2017.

1st. service at 2 local dealers here in STL are around $500. I don't remember your details on your purchase, but I take it the dealership were you purchases it is out of the question?

 

[Capt.Bob]

Joe, how bout you do the fluids keep a good record

Call a dealer and ask them how much now that you have done all the fluids

This will NOT void your warranty

+1

Cost me $95 in parts. The new operating manual for the 2019 specifies Formula Plus for the transmission and also the primary chain case. I put Syn3 only in the crankcase at the 1k service. Remember to keep all parts receipts, check off the checklist in the ownwer's operating handbook and sign and print your name with date and you are fully covered, warranty wise.

 

[rhino 2]

With my 17 M8 T/G......SYN-3-20W50 Oil filter ......107.77$......

But thats because if you bought the Trike from him the first two services is no labor charge...Had there been one then add another 90.00$....

 

[GARYD]

Other than the 3 fluid changes, what else do they do for $550 (do they even change trans and primary)?? Any adjustments (clutch, belt, brakes, anti freeze etc.)?? :Shrug:

 

[Philip R]

Where I bought my trike it's $450 w/syn 3.

 

[Sully]

One of the local dealers was running a sale, so I had a 10,000 mile service with Syn 3 for $249.00

I'll be waiting for the next sale.

 

[ultrafxr]

It is pure dealer profit enhancement for sure. Total BS imo. If the lubricants can't last 1,000 miles they aren't worth a darn to begin with. And if that new bike can't go 1,000 miles without major service then it's in the same boat. Now back in the 'old days' when manufacturing tolerances were not as good maybe, just maybe I could see it. But today, no way. On several CVOs I've had I never bothered with the 1k service and went straight to the 5k with no problem or questions . . . ever. On my TG I did do the 1k on the motor oil only because I wanted to go with full synthetic motor oil. If you're at all concerned do the fluid changes yourself and document it with receipts and you'll have proof and no problem.

 

[rhino 2]

Other than the 3 fluid changes, what else do they do for $550 (do they even change trans and primary)?? Any adjustments (clutch, belt, brakes, anti freeze etc.)?? :Shrug:

They will also sell you a ''T'' shirt while you are waiting....

 

[ISP-FL]

+1

Cost me $95 in parts. The new operating manual for the 2019 specifies Formula Plus for the transmission and also the primary chain case. I put Syn3 only in the crankcase at the 1k service. Remember to keep all parts receipts, check off the checklist in the ownwer's operating handbook and sign and print your name with date and you are fully covered, warranty wise.

Thanks Bob, I hate to admit it but I still haven't sat down and read the manual. Looks like I had better especially since they are calling for something other than Syn-3 in the other two holes.

 

[ISP-FL]

Joe, how bout you do the fluids keep a good record

Call a dealer and ask them how much now that you have done all the fluids

This will NOT void your warranty

I hear ya Jack. On my 16 I had Black Widow do the 1,000 miles service mainly because my selling dealer (Six Bends) wanted over $500.00. Black Widow did it for $238.00 using Syn-3. I was thrilled. Then I did all the other fluid changes until I hit the 20,000 miles service just before trading. Had than done in Bloomington IL while on the road.

This time around I can't have my selling dealer even give me an estimate for this first one because I bought it while traveling. I may do the fluids on this 19 the first time though and then see what they will charge for all the other checklist adjustments if I don't start seeing better prices.

 

[MDO]

I hear ya Jack. On my 16 I had Black Widow do the 1,000 miles service mainly because my selling dealer (Six Bends) wanted over $500.00. Black Widow did it for $238.00 using Syn-3. I was thrilled. Then I did all the other fluid changes until I hit the 20,000 miles service just before trading. Had than done in Bloomington IL while on the road.

This time around I can't have my selling dealer even give me an estimate for this first one because I bought it while traveling. I may do the fluids on this 19 the first time though and then see what they will charge for all the other checklist adjustments if I don't start seeing better prices.

The main reasons for that 1,000 mile service are to replace the fluids in all 3 holes after your initial break-in period. Unless you have a CVO, they fill it with HD 360 conventional oil initially.

2nd big reason is to look for any obvious leaks/problems. This includes checking the main fasteners for correct torque. I mentioned earlier that my 2017 M8 was about 28 ounces low on engine oil at the 1st. service. Since then, it has not used any oil.



I have done all routine maintenance myself, and with the help of a service manual, it's not that difficult.

Keep your receipts for oil & filters purchased & you have your documentation in order.

 

[GARYD]

I've always wondered about doing your own oil changes and keeping the receipt - but - I buy my oil by the case so it may be a few months or a year before I do a certain change. Will that work being that I bought the oil months earlier or does the receipt have to have the date of the change?

 

[Jack Klarich]

I've always wondered about doing your own oil changes and keeping the receipt - but - I buy my oil by the case so it may be a few months or a year before I do a certain change. Will that work being that I bought the oil months earlier or does the receipt have to have the date of the change?

Gary I have done the same thing, bought oil on sale to get ahead

As long as keep your receipts and record the date and miles of your service you will be OK

 

[MDO]

I've always wondered about doing your own oil changes and keeping the receipt - but - I buy my oil by the case so it may be a few months or a year before I do a certain change. Will that work being that I bought the oil months earlier or does the receipt have to have the date of the change?

I'm in the same situation. After I got my trike home last July, my son sent me 3 cases of Lucas Oil (he knows a guy).

I have the shipping invoice with the date, proving I got the oil.

I have a simple Excel spreadsheet & every time I do something to the trike, I make a simple dated entry. It really helps keep the service organized.

 

[ultrafxr]

I made an Excel spreadsheet checklist detailing what should be checked / changed on each service. I used the owner's manual and service manual as a guide. I check off each item then date and sign the sheet and file it away with any pertinent receipts.

I honestly don't think you'll ever be challenged about this. Some of you may have read other posts about how 'fortunate' I have been with CVO 110 motors. I've had four of them self destruct and no one ever said one word about services being performed. A friend of mine who was a regional service rep for one of the big three said when they called him to inspect / approve major motor repairs it was self evident from looking at the torn down engine if it had been maintained. If oil is black and thick as tar that's a pretty good indication of neglect. If the oil looks like it should that too is a sign . . . of proper maintenance.

Service came up just once - when I traded my '17 CVO Limited with just shy of 10k on it. Dealer wanted to reduce my trade in value by cost of the 10k service. I told him I had done it a couple weeks prior (which I had) and he said OK, no problem and made note of it.

 

[MB1953]

Both the dealer I bought the '14 TG from and the one where I traded it in on the '17 TG said the same (BS) thing... the 1K service includes the torque check on every (critical) fastener on the bike. Took it in the end for the first one for $550 as I didn't know any better, and for the second ('17 with the M8), just bought the prepaid 20K maintenance plan... they change all 3 holes with synthetic every 5K, and I got free flash updates every time, as well as a new air filter and plugs every 10K. Complete deal only cost me about 3x what the first dealer wanted for the 1K, and I didn't have to crawl arouround under the bike every 5K (I enjoy it, but gettin too old for that crap)

 

[ISP-FL]

We have been at our SW Florida spot for almost a week and I finally got around to making some calls about getting the first service done.

To my amazement, Six Bends (Ft Myers) is doing them on new TGs for $360.00. Guess I'll go there. After that I'll go back to doing them myself, at least until the 20,000 probably.

 

[Capt.Bob]

We have been at our SW Florida spot for almost a week and I finally got around to making some calls about getting the first service done.

To my amazement, Six Bends (Ft Myers) is doing them on new TGs for $360.00. Guess I'll go there. After that I'll go back to doing them myself, at least until the 20,000 probably.

Joe, If the small book we get with our 2019 TGU's is correct, make sure that they use Formula+ for the tranny and the primary chain case. They likely would just fill all three holes with Syn3 if you didn't alert them. Bob

 

[ISP-FL]

Thanks Bob, I will certainly do that. I never fully trust the work when a dealership does a 3 hole change but just hope they at least follow the manual and check all the other stuff they are suppose to.

 

[Burnerboy]

I'm not a Harley rider (Goldwing)..... BUT a big suggestion here: Everytime I change oil/filter, replace spark plugs, wax, change tire(s), ect.ect. I always note it in the back of my owners manual, with mileage, date...This way, I know for my own information, OR if you sell it, it sure looks better to the new buyer/owner that this work/service has indeed been done and everything was noted, with mileage and exact date of complection... This sure beats the "guessing game' "was it" OR "was it not" really done!!!

Ronnie

 

[Jack Klarich]

I'm not a Harley rider (Goldwing)..... BUT a big suggestion here: Everytime I change oil/filter, replace spark plugs, wax, change tire(s), ect.ect. I always note it in the back of my owners manual, with mileage, date...This way, I know for my own information, OR if you sell it, it sure looks better to the new buyer/owner that this work/service has indeed been done and everything was noted, with mileage and exact date of complection... This sure beats the "guessing game' "was it" OR "was it not" really done!!!

Ronnie

#1, The first thing I do is staple in a couple extra pages to note ALL add ons to the trike or bike

I also record the mileage on oil and oil filter receipts

Keeping good records has always been important to me, it has rewarded me when it comes time to trade

 

[MDO]

Thanks Bob, I will certainly do that. I never fully trust the work when a dealership does a 3 hole change but just hope they at least follow the manual and check all the other stuff they are suppose to.

You sure that price they quoted you wasn't just labor? They may add on 7 quarts of fluid, a filter & a gasket kit (derby cover & 3 "O" rings).

 

[ISP-FL]

My experience has always been when they check in your bike you sign the work order. If their estimate at that time does not match what they initially told me on the phone then I'll simply ride off into the sunset. I have never had them give me a quote for just labor on a requested service.

 

[ISP-FL]

I stand corrected. Guess even under new ownership Six Bends is still going to be a subpar dealership.

Was there at appointment time (noon). After some searching for my paperwork it was discovered that the service gal had put me down for Tuesday instead of Monday. They realized their mistake but promised the bike would be done by closing.

Signed the work order and noticed there was no estimate. Since they had quoted me $360.00 I asked again to confirm the price. Yep, initial 1,000 mile service would be $360.00.

Picked it up and guess what, $405. At first she began explaining the paperwork and said there was tax but then discovered it was $380 before they started adding other tax and junk on anyway. Expressed my displeasure. Their response was basically, you owe $405.

I know it is only $45 but it pisses me off that they quote one price and then jack it when the bike gets done. Hope they make a ton of money as a new dealership doing that because I'll be driving the extra few miles up to Black Widow from now on.

 

[Jack Klarich]

I stand corrected. Guess even under new ownership Six Bends is still going to be a subpar dealership.

Was there at appointment time (noon). After some searching for my paperwork it was discovered that the service gal had put me down for Tuesday instead of Monday. They realized their mistake but promised the bike would be done by closing.

Signed the work order and noticed there was no estimate. Since they had quoted me $360.00 I asked again to confirm the price. Yep, initial 1,000 mile service would be $360.00.

Picked it up and guess what, $405. At first she began explaining the paperwork and said there was tax but then discovered it was $380 before they started adding other tax and junk on anyway. Expressed my displeasure. Their response was basically, you owe $405.

I know it is only $45 but it pisses me off that they quote one price and then jack it when the bike gets done. Hope they make a ton of money as a new dealership doing that because I'll be driving the extra few miles up to Black Widow from now on.

Wow, I thought ALL work orders in Fl needed to have the estimate on before you signed to authorize the work? It seems to me that is the way it used to be + they could not go 10 per cent over that estimate with out consent.

If this still holds true I would be on the phone to the manager, JMO

I ran the back shop @ a Sears Auto center, that is how we operated to comply with the law

WE had a few not to bright service writers that got us in big trouble with customers over this very type of thing

I sure do not miss that BS

 

[Jack Klarich]

Joe, I just looked up the Fl law

What they did was illegal IMO

They have to give you a written estimate

You have the right to waive this BUT there should have been a check off box on the invoice

If that was me I would be all over that dealer JMO

 

[ISP-FL]

Jack, good advise. I am taking my wife in for catarac surgery (first eye) this morning and I have some other commitments this week but I will try to get some time to go back to Six Bends and discuss this with them.

The over charging will be issue #1.

Bob, when they checked me in I asked about putting Formula+ in the tranny instead of just Syn-3 in all three holes like I normally have done. The first service guy who started my paperwork said he had never head of any changes like that to the 114 M8's. He went back into the shop and "claimed" he asked the top mechanic about it. He came back out and said there were no changes for the 114 motors as far as what lubricants to use. Page 151 in the owners manual would seem to dispute that if I am reading it correctly.

So today while I am babysitting the DW I will try to get a call in to Milwaukee and get the real scoop. If I find out Syn-3 is not suppose to be in the tranny then I'll be heading back ASAP for two issues.