During the istallation of my trike kit (2013 CSC Cobra XL to my 2009 Goldwing). They did run into 1 issue, shortly after I purchased my GW (late Oct 2012, 4 days) the battery died. I took it back to the Dealer Lawton Honda/Yamaha Powersports. The Service manager stated that they would need to recharge the battery and check out the bike (now they had to recharge the battery the day I purchased it because it was dead already). Now this is a new GW (0 miles) sitting inside their store, so you figured it was 4 years old. Anyway the called me and advised me that they needed to replace the battery, but that they did not have a Honda battery in stock and it would take a week to get one in, or the could use a factory replacement YUASA battery. Because the dealer advised me that it was a direct replacement I told them to put it in. Now that the bike is at the other dealer getting the trike kit put on they found the battery had cracked and leaked out down onto the frame (eating off the powder coating, and damaged the chrome heat shield over the exhaust). :gah:Lawton Honda/Yamaha Powersports stated they would warrenty out the YUASA battery, but not the damage. :Shrug:Altus Honda Motorsports advised me that they would just file a claim with Honda. 
Honda refused the claim because an aftermarket battery was used and not a Honda OEM battery.:gah: I called Honda Corp. Headquarters and spoke with them for over 45 min on the phone and was advise that they were going to assign a rep. to check into this problem. I was contacted by Honda Rep today advising that at this time there was nothing that they could do because I failed to use an OEM battery.:Shrug: Needless to say the Lawton Dealer was useless, the Altus dealer did contact me today and advised me that they would repair the damages, replace the chrome cover and that they got the Lawton dealer to agree to pay for the Battery to be replaced back to an original OEM Honda Battery. pepper My thanks to Altus Motorsports, Short side to this story, don't believe a service dept. when they tell you it's a direct replacement part. If it ain't factory OEM part refuse to use it and insist on the OEM Part. Still can't wait till Friday gets here.:Excited:
Honda refused the claim because an aftermarket battery was used and not a Honda OEM battery.:gah: I called Honda Corp. Headquarters and spoke with them for over 45 min on the phone and was advise that they were going to assign a rep. to check into this problem. I was contacted by Honda Rep today advising that at this time there was nothing that they could do because I failed to use an OEM battery.:Shrug: Needless to say the Lawton Dealer was useless, the Altus dealer did contact me today and advised me that they would repair the damages, replace the chrome cover and that they got the Lawton dealer to agree to pay for the Battery to be replaced back to an original OEM Honda Battery. pepper My thanks to Altus Motorsports, Short side to this story, don't believe a service dept. when they tell you it's a direct replacement part. If it ain't factory OEM part refuse to use it and insist on the OEM Part. Still can't wait till Friday gets here.:Excited:
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