Every Harley I've ever owned had trouble finding neutral for the first few thousand miles. Both trikes were exactly the same. Wife would get so frustrated she would turn the trike off, shift into neutral and restart it. Time heals all wounds. Couple of thousand miles and it slips right in. Patients!
:Agree: Mine was the same way, put 1,000 miles on it then adjusted the clutch and all has been good.