Harley Davidson Warranty/FTC orders

[cScjhb]

I just read a very interesting news story about an order issued from the FTC to HD. Harley has been ordered to quit telling customers that using aftermarket parts, independent repair shops & non-HD supplied items causes warranties to be voided. The article went on to say that HD must specifically include in their warranties that 3rd party repairs, parts, & supplies will have no effect on maintaining warranties. Looks like a big win for independent shops and part vendors. I suspect other manufacturers are looking at this and will clean up their act too. Hope so..... Jim

 

[Jack Klarich]

Perhaps HD has been stung by this again

https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law

 

[Jack Klarich]

Here,

https://www.ibj.com/articles/harley-westinghouse-ordered-to-fix-warranties

This link has better info including the fines that can be imposed

https://www.ftc.gov/news-events/new...llegally-restricting-customers-right-repair-0

 

[rhino 2]

I just read a very interesting news story about an order issued from the FTC to HD. Harley has been ordered to quit telling customers that using aftermarket parts, independent repair shops & non-HD supplied items causes warranties to be voided. The article went on to say that HD must specifically include in their warranties that 3rd party repairs, parts, & supplies will have no effect on maintaining warranties. Looks like a big win for independent shops and part vendors. I suspect other manufacturers are looking at this and will clean up their act too. Hope so..... Jim

Being the devils advocate I don’t think Harley ever said you couldn’t use aftermarket parts what does say is you can’t use parts that modify their engines transmissions or drive trains to their deferment. .

hypothetically speaking you sell your Triglide to your neighbor it’s 100% stock runs perfect and you guarantee it ! Then a month later the neighbor comes back and says the transmission burnt out you look at it and you see he put a mechanical reverse in the transmission are you still gonna pay for a new transmission for your neighbor …??

 

[Jack Klarich]

Being the devils advocate I don’t think Harley ever said you couldn’t use aftermarket parts what does say is you can’t use parts that modify their engines transmissions or drive trains to their deferment. .

hypothetically speaking you sell your Triglide to your neighbor it’s 100% stock runs perfect and you guarantee it ! Then a month later the neighbor comes back and says the transmission burnt out you look at it and you see he put a mechanical reverse in the transmission are you still gonna pay for a new transmission for your neighbor …??

It no longer matters what Harley says, they have 30 days to fight back

Other wise this deal along with the Magnuson Moss warranty act will take the bark out of H D and there non sense of not warranty said parts

What this ruling does is open the market back up to aftermarket parts, service and repair while a bike is still under warranty. The fact that they put the Magnuson Moss Warranty Act, Warranty Act, FTC Act and Right to Repair all together means, HD is now going to have to prove that an aftermarket replacement part caused a failure that voids the warranty. They can no longer stop people from using them or having an independent shop do work and just void a warranty or just say it void, they have to prove it! With a fine of $46,517 per violation they will quickly change the way they operate

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[Jack Klarich]

Here is a pretty good video explaining some of this