DK Customer Service

[uppercaseJC]

Had a minor issue relating to the comfort lift I was installing. Called DK who bent over backwards to resolve the issue. DK could teach other companies how to offer great customer service.

 

[67wizard]

I agree DK has been outstanding.:clapping::clapping:

 

[Oldmsocko]

DK is a good company.

 

[rwhgme]

Totally agree! Rare in this day and age.

 

[Keystone]

Had a minor issue relating to the comfort lift I was installing. Called DK who bent over backwards to resolve the issue. DK could teach other companies how to offer great customer service.

:Agree::10:

 

[Recall]

I agree. Great customer service and always willing to help. Quality products and fast shipping. What more could you ask for?:10:

 

[BinIdaho]

:10:

 

[Sunman]

Agree 100%. Everything I have ordered from DK has been top quality, promptly shipped and fit perfectly. Too bad all companies don't function that well (our government too).

Sunman

 

[Papa Zook]

Kevin For President?

 

[uppercaseJC]

Kevin For President?

Only if his beard proves not to be a comb-over

 

[Fearless]

The Best!

In all my dealings with Kevin and his people they get it and get it right for the right reasons. epper:epper: Ride safely Fearless

 

[desertclassic]

DK is #1 in my book. I bought my trike last aug and started following Kevin's adventures. I was in the process of ordering a comfort lift kit and tank lift when I received an email from DK, telling me I had won the custom lift kit. Well I am super grateful for the kit, it has changed my love for the trike. The tank lift and the rear custom tank lift are #1. Thanks Kevin. I am a customer as long as I own the trike. Jim

 

[DK Custom Products]

Man, thank you guys & gals.

I wish we had never made the mistake that we had to fix. Most people are very understanding when we do make a mistake, and for that I am grateful.

But when we do make one, we try and learn from it/change procedures so that we don't make it again.

One of the main reasons Devin and I started DK was because of the frustration we experienced when getting parts for our own bikes. I hate opening a package and going to install something and getting stalled out.

Beards real, hair on head is getting so thin I've been thinking of cutting it all off (what's left). :laugh:


Again, my apologies to uppercaseJC for the mistake, thank you for your understanding, and giving us the chance to correct it.

Kevin

 

[hogcowboy]

Only if his beard proves not to be a comb-over

 

[uppercaseJC]

Man, thank you guys & gals.

I wish we had never made the mistake that we had to fix. Most people are very understanding when we do make a mistake, and for that I am grateful.

But when we do make one, we try and learn from it/change procedures so that we don't make it again.

One of the main reasons Devin and I started DK was because of the frustration we experienced when getting parts for our own bikes. I hate opening a package and going to install something and getting stalled out.

Beards real, hair on head is getting so thin I've been thinking of cutting it all off (what's left). :laugh:




Again, my apologies to uppercaseJC for the mistake, thank you for your understanding, and giving us the chance to correct it.

Kevin

No Problem Kevin. Dawn has such a nice accent that now I make up complaints just so I can talk to her some more.