My Rant (AT&T)

[iaff84]

Funny to come across this thread. I have DISH coming back today after asking the last guy that showed up to get off my property. I am trying to move into this century, getting an HD TV and upgrading present DISH for that. Guy wanted to do as little as possible to get it working, stating if I had problem later, they could come back and rerun new, better cables. Ask him just to replace it now as this was an upgrade install and he looked at me like I was from another planet. These subs just want to do as little as possible for their flat rate pay for an install.
Sorry, but customer service has gone out the window, too bad our grandchildren will never know how good we had it. (remember when they checked your oil and pumped the gas?)
Dennis

 

[leo3wheel]

(remember when they checked your oil and pumped the gas?)
Dennis

In New Jersey, we have to check our own oil, but........

"In 1949, the New Jersey government determined that it was far too risky for New Jersey citizens to pump their own gas. They assumed that handling a flammable and dangerous liquid was too challenging and perilous. It is still illegal, and there are no self-service gas stations in the entire Garden State."

 

[iaff84]

In New Jersey, we have to check our own oil, but........

"In 1949, the New Jersey government determined that it was far too risky for New Jersey citizens to pump their own gas. They assumed that handling a flammable and dangerous liquid was too challenging and perilous. It is still illegal, and there are no self-service gas stations in the entire Garden State."

Got to love it!!!!

 

[meredog]

I do not know how accurate it is but i was told/or read at one time that if you ask to speak to someone in America that law says they have to accomadate you

 

[iaff84]

Funny to come across this thread. I have DISH coming back today after asking the last guy that showed up to get off my property. I am trying to move into this century, getting an HD TV and upgrading present DISH for that. Guy wanted to do as little as possible to get it working, stating if I had problem later, they could come back and rerun new, better cables. Ask him just to replace it now as this was an upgrade install and he looked at me like I was from another planet. These subs just want to do as little as possible for their flat rate pay for an install.
Sorry, but customer service has gone out the window, too bad our grandchildren will never know how good we had it. (remember when they checked your oil and pumped the gas?)
Dennis

Another guy from dish showed up on a Sunday afternoon. He was from Burma and has been in country 3 years. Young folks could learn about customer service from this guy. While programming new setup, told me how this was the greatest country and how he looked forward to becoming a citizen.
Others employees told him to slow down, worked too hard, stated this was easy job and others were maybe a bit on lazy side.
Sad that it takes him to point out to others he works with what working is all about.
I got his private number so he can help me out with any problems with computers and TVs.
Dennis

 

[katfish16]

Funny to come across this thread. I have DISH coming back today after asking the last guy that showed up to get off my property. I am trying to move into this century, getting an HD TV and upgrading present DISH for that. Guy wanted to do as little as possible to get it working, stating if I had problem later, they could come back and rerun new, better cables. Ask him just to replace it now as this was an upgrade install and he looked at me like I was from another planet. These subs just want to do as little as possible for their flat rate pay for an install.
Sorry, but customer service has gone out the window, too bad our grandchildren will never know how good we had it. (remember when they checked your oil and pumped the gas?)
Dennis

Have seen this b4,, friend of mine that lives in a Manf. Home was having a Sat. system installed. the guy shows up looks over everything walks outs takes out a phillips head screw driver pops it on the back and punches a hole in the side of the friends trailer, (note there was a screw there he could have taken out to access running a wire) then on top of that he takes out a hammer and starts banging on the end of the phillips to punch a hole through the paneling!!!! Neither one of us could beleive what we saw.. My friend ran this guy off and filed a complaint with the company for damages!! They paid but refused to give him service. (that was ok with him). Some people want the easy way, which for me usually does more damage and takes longer....