Kudos to DK Dawn

[TWISTED1]

I had ordered the wrong breather kit from DK Products. I emailed DK to see which kit was the right one so I wouldn't screw it up again. Dawn emailed me right back with information on the correct kit and told me they would exchange the kits. I talked with her a couple of times on the phone to clarify how the exchange works. The next day the package from DK was in the mail and mine was headed back. I cant say enough about her customer service. Kevin you are lucky to have such good people working for you in this day and age. Thank you Dawn for all your help.

Steve

 

[Jack Klarich]

Awesome folks who really care:clapping:

 

[Fearless]

That is what customer care is at DK Customs everyday every customer great folks to deal with... just sayin Travel safe Fred

 

[Burnerboy]

This is considered the best advertising ever (and it's cheap) "the word of mouth"

Ronnie

 

[DK Custom Products]

I had ordered the wrong breather kit from DK Products. I emailed DK to see which kit was the right one so I wouldn't screw it up again. Dawn emailed me right back with information on the correct kit and told me they would exchange the kits. I talked with her a couple of times on the phone to clarify how the exchange works. The next day the package from DK was in the mail and mine was headed back. I cant say enough about her customer service. Kevin you are lucky to have such good people working for you in this day and age. Thank you Dawn for all your help.

Steve

Steve, how right you are! Our focus at every Team Meeting....Build Quality Products, Provide Fast Accurate Shipping, and Provide Superior Customer Service.

Nothing more important and we have a great Team that understand it.

Thank you for the kind words.

Kevin

 

[DK Custom Products]

Sorry man...don't see that happening. The only other brand we've seriously thought about is Indian...but even that is going to have to wait till we fully flesh out all our ideas for HD's. We still have a ways to go there.

Kevin