Water Pump.....again

[DamnYankee]

At about 12 k my water pump took a dump. Then at about 54.5 K. Within days of the last replacement the temp and engine light came on and threw the same DIAG code. Back to the shop. The good thing......Mobile Bay Harley came to my house and picked it up. Good crew there.

 

[DK Custom Products]

At about 12 k my water pump took a dump. Then at about 54.5 K. Within days of the last replacement the temp and engine light came on and threw the same DIAG code. Back to the shop. The good thing......Mobile Bay Harley came to my house and picked it up. Good crew there.

I wonder if there is some underlying factor that is causing the pump to fail?

Kevin

 

[rhino 2]

I wonder if there is some underlying factor that is causing the pump to fail?

Kevin

....Harley is willing to except a high failure rate on parts so as not to spend money to redesign them , Even if it loses them customers ... ...

 

[FuLong]

I had the same issue on my 2015 TGU June last Year.

My mechanician told me, that the spare part was a different model than the original.

 

[DamnYankee]

I'm glad to have an extended warranty. Dealer told me...… "the warranty will NOT cover replacement of the same part if it has been replaced in the past year." There was a one year on the part itself BUT I was on the hook for the labor. The shop covered that for me. Underlying cause? Crap part maybe? :xzqxz:

 

[Jack Klarich]

Vendor issue ?

 

[ultrafxr]

I'm glad to have an extended warranty. Dealer told me...… "the warranty will NOT cover replacement of the same part if it has been replaced in the past year." There was a one year on the part itself BUT I was on the hook for the labor. The shop covered that for me. Underlying cause? Crap part maybe? :xzqxz:

Is this the HD sponsored Extended Service Plan that is administered by CNA? If so that does not sound correct. In fact the HD ESP states that the $50 deductible is waived if you've paid it previously for the same failed part.

Now if your ESP is with someone else I don't know but still that is just not the right way to treat a customer. Anyway glad the shop covered the labor for you.