I also call BS.
I would call HD headquarters customer service to verify the true spec.
I have called the once on my 2017 because my dealer told me that a trike should not start while in gear.
They verified that is should and gave me a case number to give to the dealer so they could call them to...
Replaced my HD standard heated grips with HD Kahuna heated grips.
The standard heated grips were worn through near the switch on the left side to the point you could see the wires.
They have been on the bike about 8 years and 93K miles.
Also installed a refresh kit for the DK Transformer EBS...
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